Welcome to CandelaCharts's FAQs!

Explore our comprehensive support resources and get started on enhancing your trading strategies with confidence.

FAQs

Find answers to your questions on CandelaCharts's FAQs page.

Whether you're curious about our trading indicators, need help with subscription plans, or want to know more about our services, our comprehensive FAQs provide quick and clear answers.

Explore topics ranging from product features to technical support, and get the information you need to make the most of your trading experience with CandelaCharts.

Visit our FAQs page for detailed guidance and support.

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How does it work?

After signing up for a plan, you'll be directed to a page where you can access your tools immediately. We'll also send you a link via email in case you need it later.

You'll be asked to connect your TradingView and Discord accounts, both of which are free platforms that our tools operate on.

We do not store your payment details; they are encrypted and securely processed through Stripe for safe transactions on our site.

Which plan is right for me?

The Glow Plan is our most popular option, offering versatility for any trading style and providing access to the complete set of our Price Action Toolkit, Imbalance Concepts, ICT Weekly Profiles, OHLC Range Map, OHLC Session Range Map and OHLC Volatility Range Map.

For traders who focus on essentials like support/resistance, trend lines, and patterns, the Spark Plan is an excellent choice. It’s ideal for those who want to streamline their analysis using just our Price Action Toolkit, OHLC Range Map, and OHLC Volatility Range Map.

For data-driven traders, the Radiant Plan is the best option. It includes Price Action Toolkit, Imbalance Concepts, Block Concepts, ICT Weekly Profiles, ICT Daily Profiles, OHLC Range Map, OHLC Session Range Map, OHLC Macro Range Map and OHLC Volatility Range Map.

Which markets are supported?

Our indicators are compatible with all markets available on TradingView, including stocks, crypto, forex, and commodities, across all timeframes such as 1m, 5m, 15m, 1h, 4h, 1d, and more.

The toolkits offered in each plan are designed to support various trading styles, whether you’re into scalping, swing trading, or long-term investing, providing valuable technical insights for your strategy.

How to setup?

After signing up on our website and purchase a subscription in maximum 12h the tool will be assigned to your provided Tradingview username.

To start using them, simply open a chart on TradingView.

Once your chart is open, click on "Indicators" (or type /) to access the indicator menu, then select "Invite-only Scripts." You’ll see the toolkit names listed there; click on any of them to add to your chart.

You don’t need to use all the toolkits at once. We recommend exploring our toolkits to find the features that best complement your trading style.

To quickly access our toolkits, simply add them to your favorites by clicking the star icon next to their names in the folder. You can then load the starred indicators directly from your Favorites tab while working on your charts.

Can I achieve a winning outcome on every trade with this?

Absolutely not. No indicator, algorithm, system, or strategy can guarantee a 100% accurate prediction of market movements.

While we offer a comprehensive range of indicators, both free and paid, our tools do not ensure profits if used without careful consideration.

We strongly advise against relying on any tool blindly. Trading is inherently risky, and past performance does not guarantee future outcomes.

How much experience do I need?

Candela’s tools and systems are crafted for users of all experience levels. Whether you're a novice just beginning your trading journey or a seasoned professional, you'll find our tools intuitive and straightforward.

Our user-friendly tools come with customizable features, allowing you to adapt them to your unique trading style. This flexibility ensures that you can fully leverage our powerful indicators and strategies, regardless of where you are in your trading journey.

Whether you want to learn and grow with our free educational resources or refine your strategies with our premium indicators, CandelaCharts has you covered. No extensive experience is required to get started—just a readiness to explore and utilize the tools we provide.

Is there a discount available?

Yes, we periodically offer discounts and promotions. Be sure to subscribe to our newsletter or follow us on social media to stay updated on any current offers.

It is beginner-friendly?

Absolutely! CandelaCharts is designed to be user-friendly and accessible for traders of all levels, including beginners. Regardless of whether you opt for our monthly, quarterly, yearly, or Lifetime access plan, you'll receive top-notch resources and support to confidently start your trading journey.

Each plan includes access to our extensive library of tutorials, premium indicators, and a vibrant community of traders. You’ll benefit from 24/7 support, strategy discussions, and daily market analysis. As you gain more experience, you can continue using these resources without needing to switch plans—our tools and community will support you every step of the way.

For those aiming to elevate their trading skills, our Lifetime access plan provides the most comprehensive package, ensuring you have all the tools needed for long-term success in the markets.

No matter which plan you choose, CandelaCharts offers everything you need to succeed, whether you’re just starting or looking to refine your trading expertise.

Can I switch up my plan whenever I like?

Absolutely! You can easily upgrade, downgrade, or extend your plan anytime through our pricing page once you're logged in.

When upgrading, we'll convert the remaining time from your current plan into a pro-rated value for your new plan. If you're downgrading, your new plan will commence once your current plan expires. For extensions, you can extend your yearly subscription up to three times, often taking advantage of special sales and offers.